Search Results "#AIinCX"

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  Amy Jaskson

  1 day, 22 hours ago Edited public

  #GenerativeAI #CustomerSupport #Outsourcing #CX2026 #AIinCX

  

  How Generative AI Is Transforming Customer Support Outsourcing in 2026

  Generative AI has the potential of fundamentally changing the definition of outsourcing customer support, changing how companies manage services,...
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  Amy Jaskson

  on January 24 2026 at 05:36 AM Edited public

  #BPO #CustomerExperience #CXStrategy #EnterpriseCX #AIinCX

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  Amy Jaskson

  on January 21 2026 at 07:20 AM Edited public

  #AIEnabledContactCenter #CustomerExperience #CXTransformation #AIinCX #ContactCenterTrends

  AI-Enabled Contact Center Solutions: Top Trends & Business Benefits in 2026 – MasCallnet
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  Amy Jaskson

  on January 02 2026 at 08:21 AM Edited public

  #CustomerExperience #CXLeadership #HybridOutsourcing #CustomerSupportStrategy #AIinCX

  Why Enterprise Leaders Prefer Hybrid Outsourced Customer Support Models | AmyJasksonのブログ - 楽天ブログ

  Enterprise customer support has entered a very different era. Not because customers suddenly became unreasonable—but because expectations became...
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  Amy Jaskson

  on December 27 2025 at 07:00 AM Edited public

  #CustomerExperience #CXOutsourcing #AIinCX #DigitalCX #CustomerSupport #BusinessStrategy #CXTransformation #CX2025

  The Strategic Advantage Of Outsourced Customer Experience In 2025 | Author Amy Jaskson | Sociomix

  In 2025, customer experience is no longer just a support function—it is a direct reflection of business strategy. Every interaction shapes trust,...
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