Amy Jaskson

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Amy Jaskson

22 hours, 1 minute ago Edited

#CustomerExperience #HumanInTheLoop #AI #CXStrategy #CustomerSupport #HybridAI

Human-in-the-Loop CX: Why AI Can’t Replace Customer Support Agents for Better Results
AI Overview Human-in-the-Loop Customer Experience (CX) integrates artificial intelligence with live human agents to optimize service delivery....
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Amy Jaskson

2 days, 18 hours ago Edited

#HyperAutomation #BPO #RoboticProcessAutomation #RPA #ArtificialIntelligence #AI

Hyper-Automation in BPO: How RPA + AI Optimize End-to-End Workflows - WriteUpCafe
Hyper-automation uses AI and RPA to scale enterprise BPO operations.
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3 days, 21 hours ago Edited
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Amy Jaskson

3 days, 21 hours ago Edited

#GenerativeAI #CustomerSupport #Outsourcing #CX2026 #AIinCX

How Generative AI Is Transforming Customer Support Outsourcing in 2026
Generative AI has the potential of fundamentally changing the definition of outsourcing customer support, changing how companies manage services,...
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Amy Jaskson

on February 05 2026 at 06:02 AM Edited

https://jasksonamy766.wixsite.com/mascallnet/post/why-outsourcing-customer-support-to-a-premium-bpo-drives-faster-growth

#CustomerSupportOutsourcing #PremiumBPO #BusinessGrowth #CustomerExperience #CXStrategy
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Amy Jaskson

on February 04 2026 at 06:37 AM Edited

https://sites.google.com/view/techamyj/home

#EVStartups #ElectricVehicles #CustomerSupport #CustomerExperience #CX #AISupport #BPO

AmyJ
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Amy Jaskson

on February 03 2026 at 05:41 AM Edited

https://mascallnet.bcz.com/2026/02/03/why-ev-brands-are-investing-in-ai-driven-support-services-to-win-in-2026/

#EVBrands #ElectricVehicles #AIinCustomerSupport #CustomerExperience #AIpowered
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Amy Jaskson

on February 02 2026 at 06:10 AM Edited

https://amyjaskson.substack.com/p/is-your-in-house-customer-support

#InHouseSupport #BPO #CustomerExperience #CX #CXStrategy #Outsourcing #ContactCenter

Is Your In-House Customer Support Slowing Growth? Top Reasons to Outsource to a BPO for Scalability & Profit in 2026
A CX Leader’s Guide to AI-Driven Outsourcing, Operational Scale, and Long-Term Business Impact
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Amy Jaskson

on January 31 2026 at 05:19 AM Edited

#CustomerExperience #CXOutsourcing #CustomerLoyalty #CustomerRetention

Note : How Outsourced CX Services Drive Customer Loyalty & Retention Across Industries
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Amy Jaskson

on January 30 2026 at 05:55 AM Edited

#MultilingualBPO #24x7Support #CustomerSupport #CustomerExperience #GlobalBPO #AIinBPO

24/7 Multilingual BPO Support: Boost Global Growth, Customer Satisfaction & Revenue in 2026
24-hour multi-lingual BPO support that combines human experience combined with AI-driven business automation in order to provide continuous,...
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Amy Jaskson

on January 29 2026 at 05:39 AM Edited

#HybridBPO #HumanAI #BusinessProcessOutsourcing #DigitalTransformation #EnterpriseCX

Human-AI Hybrid BPO Models: Definition, Business Benefits & Real-World Impact in 2026 - Froodl
AI OverviewThe Human AI hybrid BPO models integrate artificial intelligence with human knowledge to provide an enduring, scalable, and user-friendly c
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Amy Jaskson

on January 28 2026 at 05:56 AM Edited

https://medium.com/@amykj/how-ai-powered-bpos-are-transforming-customer-experience-in-2026-5bef94d52fbe

#AIPoweredBPO #CustomerExperience #CXTransformation #AIinBusiness #DigitalTransformation

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