Search Results "#ContactCenter"

Activities

• 

  Amy Jaskson

  on February 02 2026 at 06:10 AM Edited public

  https://amyjaskson.substack.com/p/is-your-in-house-customer-support
  
  #InHouseSupport #BPO #CustomerExperience #CX #CXStrategy #Outsourcing #ContactCenter

  

  Is Your In-House Customer Support Slowing Growth? Top Reasons to Outsource to a BPO for Scalability & Profit in 2026

  A CX Leader’s Guide to AI-Driven Outsourcing, Operational Scale, and Long-Term Business Impact
  AI Article:

  • 
    send
• 

  Amy Jaskson

  on January 14 2026 at 05:42 AM Edited public

  #AIandCustomerService #CustomerExperience #ContactCenter #Telecom #CXM

  

  Why Telecom Companies Need AI-Enabled Customer Experience Solutions : ext_6814512 — LiveJournal

  customer care call center Introduction The telecoms industry is set to are operating in a world characterized by intense competition as well as...
  AI Article:

  • 
    send
• 

  Amy Jaskson

  on December 19 2025 at 06:26 AM Edited public

  https://www.linkedin.com/pulse/top-10-ai-contact-center-automation-examples-every-vkntc
  
  #AI #ArtificialIntelligence #Automation #ContactCenter #CustomerExperience #CX

  Top 10 AI Contact Center Automation Examples Every Business Must Try in 2025

  Introduction Here’s the uncomfortable truth most businesses don’t like admitting: customers don’t judge you by your product anymore. They judge...
  AI Article:

  • 
    send