Search Results "#CX"

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  Amy Jaskson

  3 days ago Edited public

  #CustomerExperience #CX #AIinBusiness #BPO #CallCenterAutomation #DigitalTransformation #AIinCX

  

  Why Businesses Are Moving From Traditional BPOs to AI-Enabled CX Outsourcing

  Outsourcing customer support was once a fairly mechanical decision. If volumes increased, companies hired more agents. If margins tightened,...
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  Amy Jaskson

  on December 19 2025 at 06:26 AM Edited public

  https://www.linkedin.com/pulse/top-10-ai-contact-center-automation-examples-every-vkntc
  
  #AI #ArtificialIntelligence #Automation #ContactCenter #CustomerExperience #CX

  Top 10 AI Contact Center Automation Examples Every Business Must Try in 2025

  Introduction Here’s the uncomfortable truth most businesses don’t like admitting: customers don’t judge you by your product anymore. They judge...
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  Amy Jaskson

  on December 17 2025 at 05:44 AM Edited public

  #CustomerSupport #CustomerExperience #CX #AIinCX #HybridSupport

  

  The Future of Customer Support: Human + AI Hybrid Models That Actually Work | MC

  The future of customer support lies in hybrid models where AI handles routine tasks and humans manage complex, empathetic interactions. This...
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