AIB warns customers to 'stay safe' as they issue 'urgent fraud alert'

AIB's sent Irish customers an "urgent alert" on Wednesday over potential scams.The bank said that scammers can target customers using a false sense of urgency. This feeling of panic makes the target more likely to be susceptible to hand over details they never would have ordinarily, due to the stress of the situation created by the fraudster.AIB added that there are a number of things that they will never ask customers to do, and that bank users should be on the alert for suspicious activity.In the alert to customers, AIB said: "Fraudsters will try to message you to do something urgently like clicking a link, calling a number, or sharing personal or security details."Don't click a link until you're sure the message is real. If you're unsure about the number contacting you, you can find the official AIB number on the back of your card or on our official website. We will never send anyone to your home to collect your card."Never share login information or security codes and always make sure unexpected texts are real before responding. If something doesn't feel right, wait a sec and double check."If you receive a suspicious text and think you may have responded, please contact us immediately using the number on the back of your card or visit our website for secure contact details. Our fraud support line is available to help 24/7."Last year, An Garda Siochana issued a warning for a phishing scam involving fake AIB text messages."The scam message may look like it’s from AIB and might even appear in the same thread as genuine messages. One example is seen above," they said, posting an example of the potential scam message.The said: "This is NOT a legitimate message. The link leads to a fraudulent website designed to steal your personal and financial information. Stay vigilant and please share this post to help protect friends and family from falling victim to these scams."Gardai asked that people do not click on the link and do not share any personal or banking details.If you have been a victim, it is important to report it. Many victims do not report being scammed as they may feel foolish or embarrassed for being duped.However, victims should remember that these scammers use specific tactics designed to entrap their online targets.Want to see more of the stories you love from Dublin Live? Making us your preferred source on Google means you’ll get more of our exclusives, top stories and must-read content straight away. To add Dublin Live as a preferred source, simply click here.
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