Make Yourself At Home, Not Take It Home

Housekeeping comes to the desk and tells me:

Housekeeping: “Charge room 402 for as much as you can.”

Me: “What happened?”

Housekeeping: “They stole the dresser and a chair. It’s gone. Missing from the room. Not in the hallway, stairs, or another room. It vanished.”

Me: “The elevator is right in the middle of the lobby, so they had to have carried it down four flights of stairs and out the side door!”

I work in an outdated mid-scale hotel, mostly corporate travelers. We very rarely see trashy guests. Management goes to review camera footage and tells me:

Manager: “Authorize their card for the dresser and the chair.”

Me: “It’s declining for further authorization.”

Manager: “Of course it is.”

Based on the video footage my manager found, a police report was filed.

This happened overnight when we had one worker there. Their room was next to the stairs, and as suspected, they used the stairs right out of the exit door. In the footage upstairs, we really didn’t see anything. Only a head with a blue cap and part of the desk. The camera at the door got it all. I hope the police make good use of it!