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Amy Jaskson

on December 24 2025 at 10:19 AM Edited

#CustomerExperience #CXOutsourcing #AIinBusiness #ArtificialIntelligence #Automation

How Customer Support Outsourcing Improves Brand Reputation & Customer Loyalty - Amyj - Социальная сеть "МТ.RU"
IntroductionBrand reputation isn’t built by campaigns. It’s built when something goes wrong and a customer reaches out for help. That moment...
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Amy Jaskson

on December 20 2025 at 07:20 AM Edited

#CustomerExperience #CX #AIinBusiness #BPO #CallCenterAutomation #DigitalTransformation #AIinCX

Why Businesses Are Moving From Traditional BPOs to AI-Enabled CX Outsourcing
Outsourcing customer support was once a fairly mechanical decision. If volumes increased, companies hired more agents. If margins tightened,...
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Amy Jaskson

on December 12 2025 at 09:42 AM Edited

https://jasksonamy766.wixsite.com/mascallnet/post/conversational-ai-in-customer-support-the-cx-game-changer-you-re-missing

#CustomerExperience #ConversationalAI #CXInnovation #CustomerSupport #AIinBusiness

Conversational AI in Customer Support: The CX Game-Changer You’re Missing
IntroductionIf you look at how customer expectations have shifted over the past few years, you’ll notice one pattern: people want fast, clear, and...
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Amy Jaskson

on December 10 2025 at 06:17 AM Edited

https://whimsical.com/the-future-of-customer-support-why-ai-contact-centers-are-becomi-CeyeXQjqFjnhQcYi4MAWgr

#AIContactCenter #CustomerSupport #CXInnovation #CustomerExperience #AIAutomation #AIinBusiness

The Future of Customer Support: Why AI Contact Centers Are Becoming the New Standard
Whimsical combines whiteboards and docs in an all-in-one collaboration hub.
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