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Amy Jaskson
3 days ago
Edited
public
#CustomerExperience
#CX
#AIinBusiness
#BPO
#CallCenterAutomation
#DigitalTransformation
#AIinCX
Why Businesses Are Moving From Traditional BPOs to AI-Enabled CX Outsourcing
Outsourcing customer support was once a fairly mechanical decision. If volumes increased, companies hired more agents. If margins tightened,...
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